Username:

Password:

Sign on to Mail.PocketMail.com

Windowslink & PC Utility Support



PC Utility - Where Are The Backup Files Stored?

Getting Connected

A. Simply connect the 9-pin female serial cable into the corresponding plug on the back of your computer.
B. Then connect the single plug jack into the port marked 'PC Link' on the side of your device.

Backup: Setting Up
Once you have connected your computer to your Pocketmail device, you can the backup the information on your Composer device.
Click the 'Backup ' button, and then select 'Next' twice after you have verified that the connection between the PocketMail device and your computer is established.
1. Turn on your Composer if it is not already on.
2. Select 'PC Link' from the Main Menu.
3. Ensure that the Baud rate is set to the same rate as the upgrade program, and select "Start". (A Baud rate of 9600 is recommended but the default value is 38400).
4. Your device is now ready to transmit.
5. Now enter in a name for the backup that you would like to create.
6. Click 'Next' twice to begin your backup of your data.
7. Once it is complete, your PocketMail device will refresh back to the main screen.

Restore: Transfer Files from Backup
Occasionally during a system upgrade, files like Memo, To Do, or even email messages can get lost or damaged. Because these files were 'backed up' during the first transfer, they can be restored to your PocketMail device.
You can restore these files directly after the upgrade has taken place, or at a later time.
To restore files first select 'Restore' from the list of options on the upgrade program and select 'Next'.

Restore: Backup File Selection
The default backup file is the last one you saved on transfer, however previous backup files are available.
To restore a backup other than the most recent, click on the 'down arrow' to the right of the file name box and select the backup file you want to restore.
Click 'Next' when you are ready to restore your backup file.

Restore: The Communicator
1. Turn on your Composer if it is not already on.
2. Select 'PC Link' from the Main Menu.
3. Ensure that the Baud rate is set to the same rate as the upgrade program, and select "Start". (A Baud rate of 9600 is recommended but the default value is 38400).
To begin the 'Restore' transfer between your composer and your computer, select 'Next'.

Restore: The Transfer
To restore a backup takes approximately 2 minutes.
When the backup is complete, verify that the files on your Composer have been restored and click 'Finish' on the PC upgrade program.

Support

© 2004 - 2008 PocketMail, Inc. All Rights Reserved.

About Us  |  Privacy Policy  |  Terms & Conditions  |  Feedback  |  Site Map  |  Contact Us